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Network technician

Company Name:
CenturyLink
# Job Description
NETWORK TECHNICIAN
Function : Installation and Maintenance, Splicing and Cable Maintenance, Central Office - this position is for an all around combination technician.
Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time.
Wage Scale: 2
Location: Rawlins, WY
Job Responsibilities:
Analyzes and troubleshoots basic technical problems or issues.
Reviews and discusses service order requirements and equipment requests with customers, evaluating customers' telecommunication needs and suggesting additional/alternative service as appropriate.
Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits, DSL & Fiber).
Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles.
Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters, OTDR, light meter).
Performs continuity and/or conformance testing.
Reads and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. from supervisor or other designated employees and performs specified work.
Works with telecom color-coded wires and cables.
Able to repair cut cable of all sizes.
Ability to perform Central Office duties such as wiring, removals, testing and repairs as required to meet customer requirements.
PLEASE NOTE - This position may require that you complete the Technician assessment within five calendar days of your application in order to be considered. If you fail to take the assessment during this timeframe, you will be considered to have self-selected out of the process. Please take this assessment seriously in a distraction-free environment as the information will be used to determine if you will move forward in the selection process. Any inquiries regarding this assessment should be directed to hr. .
Other Job Requirements:
Ability to work varying shifts and hours including rotating pager (on call) duty as well as possible mandatory overtime, weekends and holidays.
Must be detail oriented & self motivated.
Successful completion and passage of all applicable employment testing and interview.
Selected candidate is required to remain in the position for a minimum of 30 months (Time in Title) and 18 months (Time in Location).
# Job Requirements
Basic Job Qualifications:
_At least six (6) months of experience within the last five years_ installing, maintaining/repairing, and testing residential/small business telecommunication service, both POTS and DSL.
_At least six (6) months of experience within the last five years_ connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles.
Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm's Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, oscilloscopes).
Working knowledge of hand and power tools.
Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets).
Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job.
Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.
Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands.
Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone.
Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.
Employee will be held accountable for customer communication and interaction as measured by the Customer Transaction Service (CTS) score card.
Ability to perceive differences in telecom wire and cable color.
Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet.
Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes).
Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. Employment is contingent upon passage of the strength test.
Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
A valid State driver's license with a current satisfactory driving record.
Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations.
Performs splicing functions on all other types of outside plant facilities where the work requires cable sheath openings.
PREFERRED Job Qualifications:
_At least 12 months experience within the last five years_ installing, repairing/maintaining, and testing residential/small business telecommunication service (POTS and DSL), including Design Services.
_At least 12 months of experience within the last five years_ connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles.
_At least 12 months experience within the last five years_ splicing copper and/or fiber in an underground, aerial, or buried environment.
Ability to read, review, interpret and understand technical documents (e.g., schematics, drawings, blueprints, layouts).
Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and closing sales of products and services.
Prior experience working on a computer in a Windows-based system and with Microsoft Outlook.
Prior experience using a body belt and safety straps.
Pole-climbing certification.
# Company Statement
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
# Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Req ID: 16074BR
Posting Location: WY,RAWLINS
Business Unit: Business & Consumer - Northwest
Position Classification: Represented

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